Front Row – Sue Ouyang, Kelly Hayward-Yeo, Kathir Sengeni, Cindy Lu, Maluatai Ale
Second Row - Torise Evile, Cuan de Beer, Tere Apera, Kunwar Bahri, Srini Honnavalli, Min Kim, Andrew Ivanto, Dean Thompson, Claire Walker Group GM Human Resources.
Absent: Taran Narang
Congratulations to our latest Quest for the Best winners at SKYCITY Auckland! Nine individual awards, two leadership awards and three SHINE awards were presented to the winners.
Leadership winners:
Cuan De Beer - Manager Cash services and support, Cage
Cindy Lu - VIP Service Manager, VIP Local
Individual winners:
Taran Narang - Gaming Machine Attendant, Gaming Machines
Kunwar Bahri - Duty Manager, Casino Restaurants
Andrew Ivanto - Apprentice Refrigeration Tech, Engineering Services
Sue Ouyang - Management Accountant, Finance
Kelly Hayward-Yeo - Kitchen Administrator, Kitchen Management
Kathir Sengeni - Premier Host, Loyalty Operations
Min Kim - Senior Bartender, Rouge
Dean Thompson - Security Officer, Security
Srinivas Honnavalli - Night Audit Manager, SKYCITY Hotel
SHINE winners:
Maluatai Ale - Grounds Attendant, Grounds & Rigging
Torise Evile - Gaming Machine Attendant, Gaming Machines
Thank you to each winners for playing your parts!
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About the Quest for the Best awards:
The Quest for the Best awards are about recognising star quality at SKYCITY. The people who live our values and consistently achieves outstanding customer service levels, whether it's for SKYCITY customers or colleagues.
Individual award - for any permanent full-time, part-time or casual employee.
Leadership award - for those who supervise or manage two or more people.
Team award - for any team comprising of two or more people.
SHINE award - the SHINE award specifically recognises staff who not only live our values, but also deliver exceptional customer service, moments regularly demonstrating our five SHINE pillars: Greet - welcome people with a smile Listen - be present and connect with the customer Act - make the solution easy Thank - thank the customer for the interaction WOW - go above and beyond.
