Last week, we held our latest Quest for the Best at SKYCITY Auckland! With our COO, Michael Ahearne (left) and GM - HR, Claire Walker (right) are our latest winners.
Congratulations to all individual Quest for the Best winners which were:
Andrew Glubb, Front Service Representative - SKYCITY Hotel
Kevin Segui, Duty Manager - SKYCITY Grand Hotel
Wei Wang, Premier Host
Kelvin (Hai Tao) Huang, Senior Cage Cashier
Kelly Robertson, Table Games Dealer
Well done to our Surveillance team who won the team award!
It’s always great to see our awesome people recognised for their star quality. Congratulations and thank you for your hard work and truly going beyond your call of duty.
Interested in joining our team at SKYCITY? Check out our Careers website!
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About the Quest for the Best awards:
The Quest for the Best awards are about recognising star quality at SKYCITY. The people who live our values and consistently achieves outstanding customer service levels, whether it's for SKYCITY customers or colleagues.
Individual award - for any permanent full-time, part-time or casual employee.
Leadership award - for those who supervise or manage two or more people.
Team award - for any team comprising of two or more people.
SHINE award - the SHINE award specifically recognises staff who not only live our values, but also deliver exceptional customer service, moments regularly demonstrating our five SHINE pillars: Greet - welcome people with a smile Listen - be present and connect with the customer Act - make the solution easy Thank - thank the customer for the interaction WOW - go above and beyond.
