To celebrate our Sky Tower turning 24 this week, we caught up with Sylvia (known as Chivy to many others) who is an Tower Experience Host who shared a little bit about her journey.
When did you start at the Sky Tower?
I joined the Sky Tower team in 2004 which means I’ve been working here now for 16 years and 8 months. The job is fun, and I’ve had many different experiences over the years.
What do you enjoy the most about your role?
I enjoy meeting new people and talking to our customers (many of them travel from around New Zealand), and making their experience of the Sky Tower unforgettable.
What excites you about working at the Sky Tower?
I have a passion for what I do, and I know customer service is paramount in our business. Every day is different at the Sky Tower. Talking to customers about the views of our city from the Main Observation level is rewarding - we offer a 360 degree view of Auckland and the views of our harbour and landmarks is different from every angle.
What have been the biggest changes you’ve seen in your time at Sky Tower?
A lot has changed since I started working here, and I’ve enjoyed being a part of it. Over the years our uniforms have changed and recently we’ve been wearing a beautiful, new bright colourful jacket which you can see in my photo!
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