Front Row: Juanita Matekuare, Min Jeon, Michael Yosanta
Back Row: Steven Hsu, Paul Clark, Josh Anderson, John Mortensen (COO), Tomas Graham, Rajini Nandagopal, Sidhu Shukla, Claire Walker (Group GM HR)
Absent: Yasantha Archchige Fonseka
Congratulations to our latest Quest for the Best winners at SKYCITY Auckland! One leadership award, one SHINE award, and eight individual awards were presented to the winners.
Well done to all winners and thanks for playing your parts!
Full list of winners:
Leadership winner:
Steven Hsu - Gaming Machine Area Manager, Gaming Machines
Individual winners:
Sidhu Shukla - Team Leader, 24/7 employee restaurant
Tomas Graham - Customer Insight Data Analyst, Customer insight
Yasantha Archchige Fonseka - Front Service Representative, SKYCITY Hotel
Michael Yohansha - Duty Manager, Grand Hotel
Josh Anderson - Revenue Audit Manager, Gaming Finance
Juanita Matekuare - Housekeeping Attendant, Housekeeping
Rajini Nandagopal - Logistics Shift Supervisor, Logistics
Paul Clark - Senior Tower Host, Sky Tower
SHINE award winner:
Min Jeon - Duty Manager, SKYCITY Hotel
________________________________
About the Quest for the Best awards:
The Quest for the Best awards are about recognising star quality at SKYCITY. The people who live our values and consistently achieves outstanding cfustomer service levels, whether it's for SKYCITY customers or colleagues.
Individual award - for any permanent full-time, part-time or casual employee.
Leadership award - for those who supervise or manage two or more people.
Team award - for any team comprising of two or more people.
SHINE award - the SHINE award specifically recognises staff who not only live our values, but also deliver exceptional customer service, moments regularly demonstrating our five SHINE pillars: Greet - welcome people with a smile Listen - be present and connect with the customer Act - make the solution easy Thank - thank the customer for the interaction WOW - go above and beyond.
